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FAQ for Youth Mind Training
Please, make sure to carefully read and clearly understand the refund policy before you start Youth Mind Training.
Making the payment is considered as having read the refund policy and agreed upon the terms of refund.
Youth Mind Training is provided as an on-line training program and you must pay the total expense before starting the program.
The policy and procedure of refund are as follows.
[Refund policy]
1. In case you withdraw after you apply for the program and before you are upgraded to a training member.
1) In case you have paid with cash or by wire transfer : Full refund
- The amount that subtracted the VAT is refunded when VAT has already been reported.
2) In case you have paid with a credit or debit card : Full refund after referring to the card company.
- The card slip is necessary for processing.
- You must visit KIP Seoul office for refund.
2. In case you withdraw after you are upgraded to a training member.
- Non-refundable
[How to get refund]
1. Payment with cash or by wire transfer
1) Please, apply for refund via e-mail.
- Send us a copy of your bank account.
- Only the person who made the payment can apply for the refund.
2) You will receive a guidance e-mail on the amount of refund.
3) The time take for refund
- It takes about a week to process the refund after you apply for the refund.
2. Payment by a credit or a debit card.
2) You must visit KIP Seoul office to get the refund.
- You must bring the card and the card slip with you .
3) Refund is processed referring to the card company.
Don't hesitate to ask questions on [Customer Service Center]-[Questions] when you have any problem.
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